Defining The Characteristics Of Patients Who When You See Their Name In Your Diary Your Heart Sinks

BRAND NEW PODCAST OUT NOW! Just like our clinic, our staff training has moved online. This week’s episode focusses on a crucial issue we discussed and how to solve it…

What are the characteristics of patients who when you see their names in your diary your heart sinks?


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Enjoy the show! And be sure to send me your comments, thoughts, and questions to