This episode of the ‘Go-To’ Physio podcast focuses on the six head physio milestones that help solve complex cases and consistently generate reviews and referrals. The head physio systems are crucial for clinic owners to achieve true freedom and protect the reputation of their clinic. The head physio systems are responsible for the profit engine of the clinic, as it is the follow-up income that generates revenue and profits. The episode discusses the importance of understanding patient value, exceeding expectations, and the six stages that patients need to go through to achieve successful outcomes. The conversation focuses on the six stages of the patient journey in a private practice clinic.
Key Takeaways
- The head physio systems are crucial for clinic owners to achieve true freedom and protect the reputation of their clinic.
- Understanding patient value and exceeding expectations are key to generating reviews and referrals.
- Therapists need to have the knowledge, skills, and communication framework to effectively explain the problem, solution, and treatment plan to patients.
- Focusing on patient outcomes and aligning the treatment plan with patient values is essential for success in private practice. The patient journey in a private practice clinic consists of six stages.
- It is important for the patient to buy into the treatment plan and notice progress in the first session.
- Rebooking and turning up for the second session is a key milestone.
- The patient should hit the first three milestones at home or in the real world.
- Even when the patient’s pain eases, they should feel there is more progress to be made.
- The ultimate goal is for the patient to be discharged having achieved their definition of success.
Chapters
00:00 Building a ‘Go-To’ Clinic with Head Physio Systems
09:17 Cleaning Up Leaks in the Bucket
19:13 Stage One: Buying into the Treatment Plan
24:49 Stage Two: Noticing Progress in the First Session
27:06 The Value of Mapping the Treatment Plan
29:13 Designing Rehab Exercises for Everyday Life
31:45 Hitting the First Three Milestones
35:25 Continuing to Strive for Progress
Resources:
Free Head Physio Systems 6 Step Checklist: thegotophysio.com/checklist/
Our Flagship ‘Go To’ Physio Mentorship Program: thegotophysio.com/mentorship/
Our Clinic Owner Business Mentorship Program: thegotophysio.com/business-mentorship/
Happy Progressing Patients Book: thegotophysio.com/book
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